The automotive industry is changing rapidly, and this is driving changes in how dealerships operate. In particular, automated vehicle inspections are a game-changer when it comes to service lane efficiency, customer confidence, and customer experience. Several OEMs like Toyota, GM, and Hyundai are currently implementing automated vehicle inspection systems at their dealerships.

Israel-based UVeye is working alongside Volvo Car USA to introduce a new program for US dealerships. The UVeye Automated Vehicle Inspection System uses a high-speed camera system, artificial intelligence, and machine learning to check for missing parts, underbody, tires, and many other safety-related areas.

In a recent report from Repair Driven News, UVeye CEO and co-founder Amir Hever said automated inspection processes take seconds and are “much more accurate than the time-consuming manual inspections commonly used today. “.

RDN says, “UVeye has partnerships with many dealer groups, used car auctions and vehicle fleets. The most recent venture with Volvo, which began in 2019. Volvo began installing UVeye systems at dealerships in the United States, first on the East Coast.

For Volvo, systems like these align with their goal of being the safest car and improving customer satisfaction. For you, let’s look at how these automated solutions can make a difference.

automatiqueHow can automated vehicle inspections help dealerships?

For one thing, they can help speed up the inspection process itself. This can be of great benefit to customers who may be waiting for their vehicles to be inspected and repaired. Additionally, automated vehicle inspections can help improve the accuracy of inspections, reducing the likelihood of errors. This can increase customer confidence and satisfaction and reduce the number of returns and warranty claims. Here’s a look at how these automated solutions make a difference:

Service track efficiency: One of the most significant benefits of automated vehicle inspection technologies is that they can help streamline service lane operations. Rather than relying on manual inspection processes, which can be time-consuming and error-prone, these automated solutions like UVeye can get the job done accurately and in less than four seconds. This not only saves time for dealership staff, but also helps improve customer satisfaction by reducing wait times in the service lane.

Customer confidence: Another important benefit of these technologies is that they can help build customer confidence. For example, when customers know that an automated system is inspecting their vehicles, they can be confident that the process is carried out thoroughly and accurately, with no return visits. This can go a long way in building customer loyalty and retaining customers.

Client experience: Finally, automated vehicle inspections can also help improve the overall customer experience. By streamlining service lane operations and reducing wait times, these solutions can help make the dealership experience more convenient and enjoyable for customers. Additionally, the fact that these systems can help build trust with customers can further improve the overall customer experience.

Automated vehicle inspections are clearly having a positive impact on the automotive industry. By streamlining dealership processes, improving customer confidence and enhancing the customer experience, these solutions are poised to revolutionize the way dealerships operate.

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